Last Updated: 04/19/2025  

By using Gems International Auctions (the “Site”), you agree to these legally binding terms.  

1. General 

  • All gemstones sold are authentic and come with certifications (GIA, AGS, IGI, or Galaxy).  
  • Prices are in USD only. Currency conversions are handled by your bank.  

2. Orders & Payments 

  • We accept: Visa, Mastercard, Amex, PayPal, Stripe, and bank transfers.  
  • Orders are processed within 1–2 business days.  
  • Fraud Prevention: We may cancel orders failing verification.  

3. Shipping

  • See our Shipping Policy for delivery timelines (FedEx/DHL/UPS or Economy).  
  • Import taxes/duties are the customer’s responsibility.  

4. Returns & Refunds 

  • Eligible items may be returned within 14 days of delivery.  
  • Custom/sale items are non-refundable.  
  • See full Return & Refund Policy below.  

5. Authenticity Guarantee

  • Certificates can be verified via the issuing lab’s website.  
  • Report discrepancies to info@gemsinternationalauctions.com.  

6. Limitation of Liability 

We are not liable for:  

  • Customs delays or lost packages after carrier confirmation.  
  • Minor color/clarity variations in gemstones (natural variations occur).  

7. Governing Law 

  • Disputes will be resolved under the laws of Your Country/State