Welcome to Gems International Auctions (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (https://gemsinternationalauctions.com/ ) or purchase gemstones from us.  

1. Information We Collect

We collect the following data to process orders and improve your experience:  

  • Personal Information: Name, email, shipping address, phone number, payment details (processed securely via Stripe/PayPal).  
  • Transaction Data: Purchase history, order details, and payment currency (USD only; conversions handled by your bank).  
  • Technical Data: IP address, browser type, device information (via cookies for analytics and fraud prevention).  

2. How We Use Your Data  

Your information is used to:  

  • Process orders, shipments (via FedEx/DHL/UPS), and refunds (within 14 days for eligible returns).  
  • Verify gemstone authenticity (via GIA, AGS, IGI, or Galaxy certifications).  
  • Respond to inquiries (via email: info@gemsinternationalauctions.com ).  
  • Prevent fraud and comply with legal obligations.  

3. Data Sharing & Disclosure 

We only share data with:  

  • Payment processors (Stripe, PayPal) to complete transactions.  
  • Shipping carriers (FedEx, DHL, UPS) for delivery.  
  • Gemological labs to verify certifications.  
  • Legal authorities if required by law.  

We never sell your data to third parties.